Terms & Conditions

1. Acceptance of Terms

By using our website or requesting our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and all applicable laws.

2. Our Services

• AC Repair
• AC Installation
• AC Uninstallation
• AC Maintenance
• AC Gas Refilling
• AC Cleaning
• Annual Maintenance Services
• Residential & Commercial AC Services

All services are subject to technician availability and service location.

3. Appointment Booking

• Provide accurate contact details.
• Provide correct service information.
• Appointment timings may change due to traffic, weather, or emergencies.

4. Service Charges

• Charges will be explained before work begins.
• Additional repairs require customer approval.

5. Payments

• Payment is due after service completion.
• Cash, UPI, Cards & Online Payments may be accepted.

6. Spare Parts

Compatible quality spare parts will be used whenever available. Availability depends on the AC model and manufacturer.

7. Warranty

Warranty applies only to the specific repair or replacement performed.

• Physical Damage
• Water Damage
• Power Fluctuations
• Improper Usage
• Customer Negligence
• Unauthorized Repairs

8. Customer Responsibilities

• Provide accurate contact details.
• Ensure safe access to the service location.
• Keep children and pets away.
• Inform technicians of existing issues.

9. Cancellation & Rescheduling

Customers may cancel or reschedule appointments before the scheduled visit. Repeated cancellations may result in service restrictions.

10. Limitation of Liability

• Indirect or incidental damages
• Service delays beyond our control
• Manufacturer defects
• Improper AC usage
• Electrical failures
• Natural disasters or force majeure

Our maximum liability shall not exceed the amount paid for the service.

11. Website Usage

• Do not misuse the website.
• No unauthorized access.
• Do not upload malicious software.
• Do not provide false booking information.
• Do not interfere with website functionality.

12. Intellectual Property

All website content, including text, graphics, logos, images, icons, and designs, is owned by Super Cool Service Centers and may not be copied without written permission.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

14. Privacy

Your personal information is handled according to our Privacy Policy. By using our services, you consent to our data collection practices.

15. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. Changes become effective immediately after posting.

16. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Mumbai, India.